On the "Home" screen there is a "pay bill" button - to access your invoices/payment history/make payments. You will need your 6-digit account number and the password is the last 4 digits of your phone number on file with us. The account number is sent to you with your invoice via email each month on the 15th.

If you do not know your account number call or email the office with your name and address.

​*You can print from your account if needed for your records. 

• We do not have dumpsters for rent, but we will pick up if a pile is made outside of the home as "curbside" as possible (drivers are not able to enter your home/garage to remove items). These are booked for Saturday mornings and have to be scheduled in advance.

•  We have a $150 minimum charge - additional charges will be added as the driver sees fit. Cash/check payments on site are accepted otherwise it will be added to your account for your next invoice.

• Items we DO NOT TAKE (for bulk pick-ups and regular weekly service) include scrap metal, yard waste, mattresses/box springs, TV's/computer monitors, tires, treated/untreated wood, appliances, asphalt/concrete/brick, car batteries, AC's or anything with Freon in it, wet paint or other hazardous materials such as oil/fuel, tanks that currently or previously had any type of gas in them (any items like this hidden and disposed of will result in a minimum $50 fee. Please contact the office for scheduling or questions about items you are trying to dispose of.

• *These items are not accepted where we dispose of trash per state regulations. IF ITEMS ARE HIDDEN THEREFORE TAKEN BY ACCIDENT BY THE DRIVER, WE WILL BE CHARGED A FEE THEREFORE WE WILL CHARGE YOU THAT FEE.  Minimum $30 and if we get fined by a town(s) you will then be charged that as well and often is very large. 

Accepted
PAPER 

• Newspaper, junk mail, magazines, boxes and cartons.

• Boxboard- cereal/snack boxes etc.  

PLASTIC

• #1-7 – recycle symbol on bottom

METAL/GLASS 

• Metal: food/beverage cans

• Glass: All bottles/jars of color or size 

Not Accepted 

• “soiled” cardboard such as pizza boxes or wax covered boxes

• Tissue, napkin/paper plates

• No packing products, Styrofoam/packing peanuts, etc. 

• Bottles used for oils or any hazardous materials 

• Light bulbs, window/auto glass, drinking glasses, aerosol cans, propane tanks/any type of tank filled or emptied 

• Yard waste, mattresses/box springs of any size, TV's of any size/year, computer monitors, tires, treated/untreated wood, appliances, asphalt/concrete/brick, car batteries, AC's or anything with Freon in it, wet paint or other hazardous materials such as oil/fuel tanks that currently or previously had any type of gas in them – including the container they were in.  

• If you have a past due balance and no payment plan in place with Rakalee then our system will pull the stop for service until payment is made

• We ask that everyone has trash out by 6AM - If the driver is at your house & the trash is not out, we get a GPS timestamp. We are not always able to come back later in the day/week

• If the road is closed due to construction we cannot control that